Mulberry Park Silks knows that you value your privacy. Your privacy is important to Mulberry Park Silks, too. This Privacy Policy covers the information appearing on the website on which it is posted, which is operated by Mulberry Park Silks. This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via the Services. Please take a moment to read Mulberry Park Silks’s privacy practices and contact Mulberry Park Silks with any questions. By accessing or using our Services, you acknowledge that you have read this Privacy Policy and agree to be bound by the terms and conditions described herein. 

Each time you use the Services, the current version of this policy will apply. Policy changes will be reflected on this page. Since users are required to accept all changes to this policy in the Agreement, Mulberry Park Silks encourages you to regularly check the date of this policy and review any changes made since the last time you used the Services.

Effective date: October 31, 2019

What Kind of Information Do We Collect?

In order to provide our services, we collect information. Some information you provide directly to us, some we collect automatically through our Services, and some may be collected from third parties. Some of the information we collect will be personally identifiable information, which is information that identifies you, or can be combined with other data, to identify you as a specific individual. 

We Collect Information you Provide to Us

For example, we collect information when you purchase a product or use a service, create an account, fill out a form, participate in a contest or promotion, request customer service, or otherwise communicate with us. 

The types of personal information you may provide includes:

Contract information (such as name, email address, mailing address, and phone number); payment information (including billing address and bank account information); and Account log-in credentials (username, password, etc.). 

We may also collect other information from or about you, such as information about what products you purchased or services you used, your interests, and demographic information. 

We automatically collect information about your interactions with the Services as well as devices on which the Services used and accessed. In some cases, we may automatically collect information about other devices connected to the same network as the device on which the Services are installed and used. 

Device Information
When you visit the Services, we may collect certain information from you, including your Internet Protocol (IP) address, the date and time of your visit, browser type, operating system, referral URL, the specific web pages visited during your connection, and the domain name form which you accessed the Services. In addition, we may collect information about browsing behavior, such as the date and time you visited the Services, the areas or pages of the Services that you visit, the amount of time you spend viewing the Services, the number of times you return to the Services and other clickstream data. 

Information from the use of the service
We may track how, and how often you use our Services, including which menus you use, pages you view, or search results you click on. You may interact with our support team during the use of our Services, in which case, we would collect information about your communications. 

Cookies
Like many commercial websites, we may analyze how visitors use our Services through what is known as “cookie” technology. A cookie is a small text file that is placed on your computer when you access the Services and allows us to recognize you each time you visit the Services. We may use cookies to: (1) enhance or personalize your Services usage; (2) monitor Services usage; (3) manage the Services; and (4) improve the Services. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our Services, or that we may put on our Services in the future.

Web Beacons
We may also use web beacons on the Services, in our emails, and in our advertisements on other websites. Web beacons are tiny graphic images that are used to collect information about your Services visit, such as the pages you view and the features you use, as well as information about whether you open and/or act upon one of our emails or advertisements. We may also collect the URL or the website you visited immediately before coming to Services. Web beacons help us analyze our Services’ visitors’ behavior and measure the effectiveness of the Services and our advertising. We may work with service providers that help us track, collect, and analyze this and other site usage information. 

We may combine any information we collect, including through cookies and web beacons, with other information we have collected from you.
International Storage
Mulberry Park Silks may access or store personal information in multiple countries and states, including countries and states outside of your own country or state to the extent permitted by applicable law.

How do we use the information we collect? 

Generally, we use and disclose the information we collect to provide the Services, to communicate with you, to advertise or promote our Services, to facilitate changes to or transfers of our business, as required by law, or with your consent. 

Mulberry Park Silks has the right to use your personal information in such cases described below:

  1. To improve the Services or build new services;
  2. To personalize your experience; 
  3. To fulfill your requests;
  4. To display relevant advertising;
  5. To provide customer service;
  6. To create backups and allow for disaster recovery;
  7. To comply with legal obligations;
  8. To troubleshoot our Services or enforce our terms of service and privacy policy;
  9. To process payments provided for transactions;
  10. To send you account notifications and updates about your Services;
  11. To encourage feedback;
  12. To maintain User Accounts;
  13. To detect and protect against error, fraud, malicious activity, or other suspicious or criminal activity;
  14. To authenticate your identity and access to the Services;
  15. To create an export of your personal information based on your authorization;
  16. To de-identify your data to create aggregate information which we may use and disclose for any purpose. 

Telephone numbers
You may provide us with your telephone number as part of your customer record or registration or via other methods. You understand and agree that Mulberry Park Silks may use your telephone number for any reason including, but not limited to commercial phone calls and texts, whether automated or made manually.

Email and SMS Information
If you choose to correspond with us through our Service or via email or SMS, we may retain the content of your email and SMS messages together with your email address, other included information, and our responses. 

Behavioral Advertising
As described above, we may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-put of targeting advertising by using the links below:

Additionally, you can opt-put of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Limitations on data retention and account termination
Mulberry Park Silks may keep your data as long as is permitted or required under the law. Additionally, data may be retained, backed up, and used in our system to satisfy any of the authorized uses under this Privacy Policy. For example, Mulberry Park Silks may use retained data to prevent, investigate, or identify possible wrongdoing in connection with the Services or to comply with legal obligations. Please note that information may exist in backup storage even after it has been removed from Mulberry Park Silks’s active databases.

Who Do We Share Personal Data With?

Mulberry Park Silks has the right to disclose, share, or transfer your personal information to others in such cases described below:

  1. We may share your information with third parties, but only to the extent necessary to provide you with the Services.
  2. We may share your information with employees or contractors of Mulberry Park Silks, but only to assist them in fulfilling their functions as employees or contractors.
  3. When you give your consent to do so: for example, when we tell you that the information you provide will be shared in some way and you provide us that information.
  4. When we are authorized or legally required to do so or that doing so is necessary or appropriate to comply with the law or legal processes or to respond to lawful requests or legal authorities, including but not limited to subpoenas, warrants, or court orders.
  5. In connection with any merger, transfer or sale of company assets, financing, acquisition, or similar transaction or circumstance, your information to any successors-in-interest in the event that Mulberry Park Silks is acquired by, sold to, merged with, or transferred to a third-party Some or all of your personal information provided to Mulberry Park Silks could be amongst the assets transferred.
  6. To enforce or apply our Privacy Policy, our Terms of Use or our other policies or agreements.

External sites that the Services links to are not subject to this policy

The Services contains links to and integrations with other sites. Mulberry Park Silks is not responsible for the privacy practices or the content of such websites. Such external sites that the Services links to are therefore not subject to this policy.

Children Under 13

Mulberry Park Silks complies with the Children’s Online Privacy Protection Act of 1998 (“COPPA”) and is not intended for use by children under 13 years of age. Mulberry Park Silks does not knowingly or intentionally collect any personally identifiable information from or market to individuals under the age of 13. If you become aware that a child has provided Mulberry Park Silks with personal information without parental consent, please contact Mulberry Park Silks. If Mulberry Park Silks becomes aware that a child under 13 has provided Mulberry Park Silks with personal information without parental consent, Mulberry Park Silks will take steps to remove such information and terminate the child’s account. 

European Union user’s GDPR Rights

If you are within the European Union, the following may apply: 

You may be entitled to certain information and have certain rights under the General Data Protection Regulation. You may have the right to request access to your data that Mulberry Park Silks stores. You may have the right to either correct or request deletion of your personal data from Our Services. Be aware that nothing can be completely removed from the Internet. Mulberry Park Silks will take reasonable steps, as required by law, to honor any request for deletion of your personal information from our Services, but we cannot and do not guarantee that your data will be entirely removed. Mulberry Park Silks is not responsible for Third Parties’ policies, practices, or compliance regarding your data. If you provide Third Parties with personal data and wish to have it removed, you must contact those parties directly.

You may have the right to seek restrictions on Mulberry Park Silks’s processing of your data. To the extent that you provided consent to Mulberry Park Silks’s processing of your personal data, you have the right to withdraw that consent. For you,Mulberry Park Silks requires only the information that is reasonably necessary to provide you with our Services. 

The security of your information

Mulberry Park Silks takes reasonable measures designed to protect the information that is collected from or about you from accidental or unlawful destruction, accidental loss or unauthorized access, use, modification, interference, or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, Mulberry Park Silks cannot guarantee the absolute security of any information.

Your choices

Mulberry Park Silks offers you some limited choices regarding the collection, use, and sharing of your information and Mulberry Park Silks will respect the choices you make. Please note that if you decide not to provide Mulberry Park Silks with the information that is requested, you may not be able to access some or all of the features of the Services.

Data Collection Choices
We strive to provide you with choices regarding the Personal Information you provide to us. The following are some ways you may have control over your information:

Rescinding your Consent
You have the right to refuse further collection, use, and/or disclosure of your information by notifying Mulberry Park Silks of your rescission of consent. If you have consented to your access to and use of the Services, but wish to rescind such consent, please contact Mulberry Park Silks at the contact information below to submit the request. 

[email protected]

Mulberry Park Silks will, within a reasonable amount of time, discontinue your access to and use of the Services such that no additional information may be collected. Please note, however, that if you refuse further collection, use, and/or disclosure of your information, you may not be able to access and use all or a portion of the Services.

Notice to California users
Under Cal. Civ. Code § 1798.80, a user residing in the State of California has the right to request from Mulberry Park Silks a list of all third parties to which Mulberry Park Silks has disclosed personal information during the preceding year for direct marketing purposes (if any). For questions about this policy, please contact Mulberry Park Silks at: [email protected]

Requests for Deletion of your Data
In applicable jurisdictions, you may have the right to request that Mulberry Park Silks delete data collected from you. Mulberry Park Silks will comply with such requests in a reasonable time as required by law. However, Mulberry Park Silks may still retain some or all of your data in order to: (a) comply with state and federal law, (b) to prevent or assist in the prosecution of criminal or illegal conduct, (c) fulfil its service to you and complete your transactions with Mulberry Park Silks, (d) diagnose, debug, or otherwise repair problems related to our Services, and (e) whenever necessary to protect or ensure the privacy of your data. 

How we respond to “Do Not Track” Signals
DNT is a privacy preference users can set if they do not want web services to collect information about their online activity. However, there is currently no universal standard for sending and receiving DNT signals. Due to this lack of universal standard, it would be impossible for us to promise that we comply with all known and unknown DNT standards. Therefore, Mulberry Park Silkdoes not in any way monitor or respond to DNT signals or other mechanisms that provide a choice regarding the cooleciton of personally identifiable information about activities over time and across different websites or online services.  If you would like to find out more about “Do Not Track,” please visit www.allaboutdnt.com.

Questions

If you have any questions about this Privacy Policy, please contact us at: [email protected] 

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